Reliant Customers First in Texas to Get Electricity Info Via ‘Green Button’ Initiative to Empower Consumers

Reliant Customers First in Texas to Get Electricity Info Via ‘Green Button’ Initiative to Empower Consumers

By Pat Hammond

 

 

 

HOUSTON; March 22, 2012—Reliantcustomers have a new, convenient way to monitor how they use electricity intheir homes by leveraging Green Button, a White House-inspired, industry-led initiativeto provide electricity use data to consumers electronically in a simple,easy-to-understand format. This is the latestaddition to Reliant’s suite of smart energy tools and options that givecustomers with smart meters information, understanding and greater control overhow they buy and use electricity. {{more}} GreenButton makes a customer’s electricity use information available to them – andonly to them – so they can review, analyze and save their usage detailsafter a one-click download. Customers also have the option of getting theirusage information from Green Button through their online account dashboard onReliant’s website, reliant.com. “Morethan half a million customers today are using Reliant’s smart energy solutionsto conserve energy and make cost-saving decisions that positively impact theirpocketbooks and the environment. Green Button is another way that Reliantcustomers can learn about how they use electricity and continue to make smartenergy choices that work for them,” said Jason Few, Reliant President and NRGExecutive Vice President & Chief Customer Officer. “With Green Button andReliant’s innovative tools, customers have more options and ways to track andmanage their electricity usage.” “Providing consumers with easy access to dataon their energy consumption can help give them the tools they need to makeinformed decisions about their energy use,” as Energy Secretary Steven Chu hassaid. “Developing applications and servicesto help consumers understand and control their energy use is a field ripe forAmerican innovation.” Reliant is the first electricity retailer in Texasto launch Green Button, which is part of the U.S. government’s goal to help spurinnovations that leverage data generated by smart meters. Green Button is essentially an effort to provideelectricity customers with easy access to their energy usage – in astandardized format – to help themunderstand it and find ways to reduce consumption and lower their energy bills. The implementation of Green Button at Reliant was executed by NRGSimplySmart Solutionssm, an NRG company that providesReliantwith cutting-edge technology, consumer applications, call centerexpertise and operational consulting. Reliantleads Texas in bringing the benefits of smartenergy technology to consumers in Texas.More than 550,000 Reliant customers are using Reliant e-Sense® smart energysolutions that give them detailed information about how they use electricity athome, timely insights about their power use and cost, and the ability to takeaction to change how they use electricity. Reliant’s e-Sense products andservices include the e-Sense Weekly Summary email,which provides a comparison of usage information from the previous two weeks,an estimate of total charges for the billing period and energy efficiency tips;the e-Sense Time-of-Use plan which helps customers save money by shiftinghigh-usage activities – like doing laundry or running the dishwasher – to atime of day when the plan offers lower-priced electricity; and the e-Sense homeenergy monitor that lets customers view the amount of electricity they areusing, with data updated as fast as every 10 seconds. Reliantprovides customers with a number of ways to manage and track their electricityusage and delivers the information in various formats, including online, emailand mobile device. For more information about Reliant’s e-Sense smart energysolutions, visit www.reliant.com/esense. AboutReliant Reliant provides electricity,energy services and smart energy solutions to more than 1.5 million retailcustomers including homes, businesses, manufacturing facilities, governmententities and institutions in Texas, Delaware, the District of Columbia,Illinois, Maryland, Massachusetts, New Jersey and Pennsylvania. As part of NRG, Reliant is backed by a Fortune 500 company that is at theforefront of changing how people think about and use energy. NRG is a pioneerin developing cleaner and smarter energy choices for its customers and itsdiverse power generating facilities can support over 20 million homesnationwide. For more information about Reliant products and services, visit http://www.reliant.com/.